logo

Jean-François Stich

  • Home
  • CV & Publications
  • Research
  • Teaching
  • Blog

The technostress trifecta - techno eustress, techno distress and design: Theoretical directions and an agenda for research

Tarafdar, M. Cooper, C. L. Stich, J.-F. (2019)
Information Systems Journal

Abstract:

Technostress—defined as stress that individuals experience due to their use of Information Systems—represents an emerging phenomenon of scholarly investigation. It examines how and why the use of IS causes individuals to experience various demands that they find stressful. This paper develops a framework for guiding future research in technostress experienced by individuals in organizations. We first review and critically analyse the state of current research on technostress reported in journals from the IS discipline and the non-IS disciplines that study stress in organizations (eg, organizational behaviour and psychological stress). We then develop our framework in the form of the “technostress trifecta”—techno-eustress, techno-distress, and Information Systems design principles for technostress. The paper challenges 3 key ideas imbued in the existing technostress literature. First, it develops the argument that, in contrast to negative outcomes, technostress can lead to positive outcomes such as greater effectiveness and innovation at work. Second, it suggests that instead of limiting the role of IS to that of being a stress creator in the technostress phenomenon, it should be expanded to that of enhancing the positive and mitigating the negative effects of technostress through appropriate design. Third, it lays the groundwork for guiding future research in technostress through an interdisciplinary framing that enriches both the IS and the psychological stress literatures through a potential discourse of disciplinary exchange.

Published on this website on 01 january 2019 / Classified in : Research - Tags : Publication, Stress, Technology, Work

Download the paper

APA citation

Tarafdar, M. Cooper, C. L. Stich, J.-F. (2019). The technostress trifecta - techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29(1), 6–42.

Harvard citation

Tarafdar, M. Cooper, C. L. Stich, J.-F. 2019. The technostress trifecta - techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal. 29(1), pp.6–42.

IEEE citation

Tarafdar, M. Cooper, C. L. Stich, J.-F. The technostress trifecta - techno eustress, techno distress and design: Theoretical directions and an agenda for research. Information Systems Journal, 29, 1 (2019), 6–42.

The published article is available at: DOI:10.1111/isj.12169


Author Accepted Manuscript

This is the peer reviewed version of the following article: Tarafdar, M, Cooper, CL, Stich, J‐F. The technostress trifecta ‐ techno eustress, techno distress and design: Theoretical directions and an agenda for research. Info Systems J. 2019; 29: 6– 42., which has been published in final form at https://doi.org/10.1111/isj.12169. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.


Scroll to top

Article Categories

  • Research 13
  • Impact 5
  • Fiction 6
  • Opinion 2

Article Tags

  • Work
  • Technology
  • Publication
  • Stress
  • Telework
  • Email
  • Human Resources
  • Research

Latest articles

  • Micro-récits de science-fiction : recherche et travail virtualisé en 2060
  • Habilitation à diriger des recherches : Psychologie et Gestion du Travail Virtualisé
  • PhD dissertation: Email Stress and Desired Email Use
  • No cookie is collected. Please contact me if you want to share your browsing experience. To learn more about what is under the hood, look at the source code.

    Licence Creative Commons
    Unless stated otherwise, the content is licensed under CC-BY-SA.

    Contact me

    • contact@jfstich.com
    • +33.6.59.72.32.33
    • jfstich
    • @jfstich
    • jfstich
    • ResearchGate
    • VCard