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Jean-François Stich

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Welcome to my blog

My articles are from various angles that might interest different audiences:

  • The research category includes my academic publications, opinion pieces on academia or open science or research methods tips,
  • The teaching category includes textbook reviews, teaching tips or resources for students and teachers in my discipline,
  • The fiction category has short science-fiction stories about the future of work impacted by technology,
  • The opinion category presents opinion pieces on work and technology and various ideas on how to apply my research.
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  • Research 15
  • Impact 6
  • Fiction 6
  • Opinion 5

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25/11/2015 Research Publication, Work, Technology, Stress

Publication: Information and Communication Technology Demands: Outcomes and Interventions

25/11/2015 Research Publication, Work, Technology, Stress

Abstract:

Purpose – The purpose of this paper is to review four demands employees face when communicating through information and communication technologies (ICTs). We review the outcomes associated with each demand and discuss relevant interventions to provide a set of evidence-based recommendations.

Design/methodology/approach – This paper reviews the following demands associated with ICTs: response expectations, constant availability, increased workload and poor communication. We draw upon empirical research to highlight outcomes and intervention strategies, before discussing implications for research and practice.

Findings – The findings suggest that there are diverse outcomes associated with each demand. The outcomes were not inherently negative as evidence suggests that positive performance outcomes can arise from response expectations and constant availability, although they may be allied by health and wellbeing costs.

Practical implications – A number of practical strategies are described to help organizations address computer-mediated communication demands, including tailored training, organizational policies and role modelling. The paper also outlines suggestions for future research on the dark side of IT use.

Originality/value – This paper integrates four interrelated demands that employees can face when communicating through technology. We extend knowledge by analyzing interventions which enables a synthesis of implications for practice.
12/08/2015 Opinion Work, Technology

Virtual Surrogates and the Future of Work

12/08/2015 Opinion Work, Technology

Google recently filed a new patent for a robot able to impersonate users in virtual interactions. This bot will analyse an user’s emails, texts, posts on social media, and probably all the ‘breadcrumbs’ the user leaves behind while scrolling through the Web. It will then write on the user’s behalf, mimicking his or her style and knowledge. “For example, it may be very important to say “congratulations” to a friend when that friend announces that she/he has gotten a new job”, explains Google. A less automatised feature will just suggest possible answers to the user, leaving him or her the choice of posting this robotic reply.

23/06/2015 Opinion Work, Technology

Bring Your Own Worker: The Augmented Employee

23/06/2015 Opinion Work, Technology

Bring Your Own Worker (BYOW) is about taking back control of our jobs before machines do. Here is how future might look like.
07/08/2014 Fiction Work, Technology

The Augmented Removal Men

07/08/2014 Fiction Work, Technology

A short story where transhumanism meets capitalism. The human body is not efficient enough to deal with the ever increasing productivity demands. Corporations are looking for ways to improve it in a race against the machines.
10/09/2013 Opinion Work, Technology

A Personal Assistant for Every Employee

10/09/2013 Opinion Work, Technology

In a recent post, Richard Branson praised his assistant, Helen, and argued about how much she outweighed his smartphones and tablets in helping him getting through the workday. When Barrack Obama was asked if he had an iPad, he said he had an iReggie instead, Reggie Love being his personal assistant. Barrack Obama would surely not trade iReggie for an iPad and Richard Bronson Helen for his smartphone. Yet they both dared make the analogy between their personal assistants and a machine counterpart.

“Many people are using technology to make assistants a thing of the past. However, for those business persons in a position to do so, they may be missing a lot by going it alone,” said Branson. Unfortunately for the mere employees who may not be in a position to do so, they will have to do with the smartphones. These mere employees may however deserve their own assistant just as much as top executives do.

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Article Categories

  • Research 15
  • Impact 6
  • Fiction 6
  • Opinion 5

Article Tags

  • Work
  • Technology
  • Publication
  • Stress
  • Telework
  • Email
  • Human Resources
  • Research

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